Thrift Landscapes is a collaboration between RHS award winning garden designers Tessa and Caitlin McLaughlin. We work closely with clients, contractors and architects on both large and small garden projects to create beautiful and personal spaces.
Environmental impact and wildlife conservation are important elements woven into each design, enabling the harmonious collaboration between our clients and nature.
Starting with a client consultation we discuss the vision we can create for you. Each garden design is unique, from a concept idea to a master plan to a finished garden, we take a creative journey with our clients to craft spaces which can be enjoyed for years to come.
The following policy explains our approach to your personal data and handling the information responsibly. We collect necessary data to enable us to work together with you to create your garden design.
Information we may collect
We may collect information from you when you contact us regarding our services, or interact with us in any other way including social media. This information may include your full name, postal address and postcode, email address, telephone numbers, and name of your organisation. We may also receive information from third parties we have a business relationship with, such as existing clients making an introduction.
When you use our website we may collect information regarding your computer software, hardware, or mobile device. This is statistical data logged by our server, and does not identify you as an individual. This may include, but is not limited to IP address, date, time and duration of access, approximate geographical location, browsing actions and patterns.
How we use the information
We may use your information to contact you regarding your enquiries and provide you with our services or information about our services, for record keeping and administration, in ways that identify you as a client in our portfolio website. The statistical data previously mentioned may be used to help develop our website, identifying how our site is used, and for counting visitors on each page and the site overall.
It may sometimes be necessary for us to share your information with third parties when providing part of our service, such as engaging landscape contractors, and this shall be recorded in accordance with current and future Data Protection legislation; when complying with any legal obligation to disclose or share your information; when using file sharing services such as We Transfer or Dropbox to send you or other members of the project (such as contractors) the design plans. This will all be undertaken with your prior consent.
Storage and Security of your information
By submitting information to us you agree to us storing your information. You accept and understand that any information you supply to us is given at your own risk and we shall not be liable for any loss of or damage to your information. We will take reasonable technical and administrative precautions to prevent the loss, misuse or alteration of your personal information. We will retain your information only for as long as is necessary to provide our on-going service to you, and to be able to contact you in connection with that service in future, after the completion of the contract.
Your right to access, correct, update or remove your personal information
You have a right to request a copy of the information we hold about you by emailing us at [email protected]. If you would like us to correct or update your information, or would like your information deleted from our records you can also email us. Please be aware that deleting any or all of your information may prevent us from providing our services to you.
The data controller
The Data Controller determines why and how your personal data is collected and handled consistent with this policy. References to “we”, “us” or “our” in this Data Protection Policy are references to Thrift Landscapes, which is the Data Controller for the General Data Protection Regulation (GDPR) from 25th May 2018. We can be contacted at [email protected].